Your operation needs torun.
Virtual assistance, back-office operations and process automation for teams that refuse to drown in their own workload.
Live and contributing in about 48 hours
Looking for marketing? That's Delfín MediaVirtual Assistance & Specialized Support
executionWe provide pre-trained virtual assistants, plus high-level individual talent or teams that integrate into your operations and deliver value from day one.
Front & Back-Office Operations & Process Optimization
structureWe manage back-office operations and optimize internal workflows to bring structure, follow-through and greater efficiency to the business.
Training, Automation & Business Advisory
scaleWe help companies grow through team training, process automation and business advisory designed to improve performance, structure and long-term growth.
Discover
A deep dive into your goals, audience and current challenges before a single line of strategy is written.
| If your problem is… | Delfín Media | Delfín Force |
|---|---|---|
| Nobody knows you exist | Delfín Media — positioning, content and paid reach | — |
| Your team is drowning in admin | — | Delfín Force — virtual assistance and back-office |
| Leads come in but nothing gets followed up | Media sets the funnel | Force works the queue |
| You have no website, or it doesn't convert | Delfín Media — web, ecommerce and paid media | — |
| The same manual task eats hours every week | — | Delfín Force — process automation |
| You don't know which numbers to watch | Media — strategy, analytics and insight | Force — operational reporting |
Delfín is a digital services agency that works as two units. Delfín Media handles marketing: strategy, content, social media, web and paid campaigns. Delfín Force handles execution: pre-trained virtual assistants, back-office operations and process automation. Most clients start with one and add the other.
Media is about getting attention and turning it into demand. Force is about handling the work behind that demand. If your problem is that nobody knows you exist, you need Media. If your problem is that your team is drowning in operations, you need Force.
Around 48 hours from the moment scope is agreed. Assistants come pre-trained on the tools most businesses already use, so onboarding is about learning your specific processes, not teaching basics.
A dedicated remote professional who becomes part of your operation, not a task-by-task freelancer. They learn your processes, use your tools and report to you. The difference from hiring locally is cost and speed; the difference from a marketplace is continuity.
Yes — across Latin America and the United States. Delfín is based in Caracas (UTC−4) and works asynchronously, which is why the operating model is built on clear written communication rather than shared office hours. US and Latin American time zones overlap with ours by several hours every working day.
Spanish and English. Client-facing work, reporting and content can be delivered in either, and several accounts run bilingual.
Monthly, with a defined scope per engagement rather than an hourly count. Scope is agreed before starting and reviewed as the work evolves. There is no long lock-in: the point is that keeping us is a decision you re-make, not one you're trapped in.
Yes, for defined pieces of work like a website, a launch campaign or an automation build. Ongoing marketing and assistance work better as a continuous engagement, because results compound and a stop-start rhythm loses most of the gain.
Against outcomes agreed at the start, not activity volume. Depending on the engagement that means qualified leads, conversion rate, hours returned to your team or processes automated. Reporting is monthly and shows the number next to the decision it should inform.
A conversation about where the business is stuck, access to the tools involved, and one person on your side who can make decisions. That's it. The discovery call is free and there's no pressure attached to it.